Our Three-Pillar Approach
We can help you develop a technology solution that’s reflective of your organization’s vision and mission statement.
We take the time to learn, understand and evaluate your business needs, from all levels, ensuring your success through our three-pillar model:
We’ll do more than fix and amend your business challenges.
We’re all about people and we value your partnership with honest, person-to-person communication. We take the time to better understand your short- and long-term goals for achievable solutions in alignment with your priorities.
We take the time to meld your current processes within our business model to ensure the highest levels of communication, consistency, and branding.
This comprises multiple moving parts such as our Help Desk/Network Operations Center (NOC), ticket management and workflow, project planning and delivery, Quarterly Business Reviews (QBR), and overarching technology roadmap.
We’ll provide you with transparent access to our constantly evolving technology toolkit.
Our successes are based on how we can help manage your day-to-day technology processes—but we always have an eye on the future. We’re constantly investing and cultivating our many long-term and newly emerging industry vendor relationships.
Not Your Standard Managed IT Service
At WMK Data solutions, our approach is unique
We provide every aspect of managed IT services, from our Cloud Services to our 24x7 support helpdesk, but it is how we prioritize your data that sets us apart. This approach allows us to deliver more value than any other company and it's why we consistently maintain 95+% customer satisfaction .
WMK starts by examining and optimizing your data workflows, identifying the inefficiencies, cost sinkholes and productivity gaps that are holding your business back.
We give you the confidence that every data interaction is safe. That means not only secure and protected, but also compliant with industry regulations and data privacy laws.
Our 24/7 global customer service helpdesk is manned by specialists in cloud, security, data management and specific tools and platforms such as Microsoft 365.
Microsoft 365 Services
We are Microsoft Certified Partners and have deployed and continue to manage and support 10,000s of Microsoft 365 accounts, ensuring continuous productivity and data security and compliance.
We have migrated many businesses to either Microsoft Azure or our own high-performance, privacy-first, secure cloudand continuously manage and maintain your environment.
We are experts in making sure you can share data safely and collaborate effectively with your colleagues, including Microsoft 365, Desktop-as-a-Service and VOIP and more.
We proactively maintain the performance of your network and the security of your data, giving you the reassurance that your data will always be safely available, whenever and wherever it’s needed.
Network Operations Center
In an effort to help your business run smoothly, we can assist with any issue you are facing, at any time of day or night. This is accomplished through our round-the-clock help desk and technologically advanced Network Operations Center (NOC), providing real-time maintenance, monitoring, and remediation for all of your business systems.
What you can expect from WMK’s IT Services
Heightened IT Security
We will devise the policies & processes and deploy the most suitable technologies to protect your data, then continually monitor your environment for threats and provide on-going staff education.
We will work with you to identify, deploy and integrate the most suitable productivity tools for your teams, ranging from Microsoft 365 to industry-specific applications.
Our heritage is in Cloud Services, so we are experts in migrating and maintaining cloud environments that give you the scalability, flexibility and cost efficiency you need.
Privacy & Compliance Support
We are the only provider in the world that puts data privacy and compliance at the heart of managed IT services. Our team will integrate industry regulations and privacy laws into every use of your data.
“Business as Usual”
Through network monitoring, constant connectivity and 24×7 helpdesk support, we give you the confidence that both your IT and your business are fully functional, backed up and secure.
Access to IT Skills
We help our clients bridge the IT skills gap. We provide access to a wide range of specialist IT expertise that would otherwise be too expensive to hire, including cloud migration, systems integration and vendor accreditations.
Our IT Services lower your costs through reduced hiring need, packaged services, predictable spend, reduction of workforce downtime and overall lower CAPEX outlay.
We can translate your ambition into IT strategy. Not only do we maintain and secure your data and IT environment, but we also consult on how to use technology to deliver on your corporate objectives.
We will introduce you to new technologies that are appropriate to your business objectives, such as Machine Learning, Internet of Things, hybrid cloud and the use of APIs and prepare your infrastructure to take advantage of them.
IT Staff Augmentation Services
Any professional services organization flourishes because of its People. Skilled and committed resources are the key in making a phenomenally successful company. This vital fact has become more and more relevant in today’s ever evolving and dynamic business landscape.
Therefore, workforce planning and augmentation is one of the most crucial challenges that human resource and staffing department is facing today.
At WMK, we offer IT Staff Augmentation services which helps dynamic progressive companies overcome their workforce challenges effectively. Our services allow information technology companies to quickly upsize or downsize resources to efficiently meet their changing requirements without carrying the cost and liabilities of additional full-time employees. We understand the importance of rightsizing to sustain, optimize and energize growth momentum of an aggressive organization.
With our extensive experience over the past 10 years in IT resourcing and provisioning, our team of IT resourcing experts follow industry proven processes to cater to client’s critical staffing needs. Our IT recruiters closely interact with our clients to identify their staffing gaps and needs. Through our IT staff augmentation services, we help information technology companies across the globe source, identify and deploy the talents they require.
WMK assures that our clients receive the best technology talent and skills wherever and whenever they want.